Community and mental health services for Solent NHS

We are committed to giving  great care to our service users and patients. Our people do exceptional things, this is your opportunity to nominate and vote for those who really make a difference.  You can nominate either a whole team, an individual person in the colleague category or an outstanding manager. You can then vote for the winner by clicking on the images below the nomination form.

Nomination form

To assist you in making a nomination please consider writing about the following points.

Does the individual or team:

  • demonstrate and role model our HEART values and culture
  • demonstrate innovation that is keeping more people safe and well at home, or improving the patient journey and experience
  • use their work to deliver improvements in safety and quality
  • clearly use the experience of communities and patients to inform their work , improve safety and quality or to change care
  • demonstrate collaboration with partners to lead influence and shape the delivery of care across the local health and care system

* Mandatory fields

The 'Name of individual or team nominated' field is required
The 'Service Line of nominee' field is required
The 'Location of nominee' field is required

Please explain clearly how this nomination links to the Solent values.

The 'Reason for nominee' field is required
The 'Category' field is required. Please select an option
The 'Your name' field is required
Please enter a valid Email address
A Solent colleague A patient or service user The 'Are you' field is required
Thank you for your nomination. You have the opportunity to vote for a winner from each of the categories below. Each month, the nominee with the most votes in each category will be the winner.

Vote for your winner below

Phil has been particularly helpful in getting funding figures available, at very short notice for a project. He is always great with what he does but his team spirit comes to the fore when we are up against time constraints. He is a gem.

Nomination 2: Phil is one of the most dedicated people I have worked with during my time at Solent particularly when he is completing projects, business cases and Phil finishes these all against tight deadlines. He really lifts the team spirit on our finance calls and he is always available for a chat work or wellbeing related! He keeps a smile on all of our faces :)

 

Katherine and Karen work as an amazing duo supporting the MSK Service in the East. they have been nothing short of amazing with constant change within the service with new processes, redeployment, sickness and other demands. They are the real backbone of the MSK delivery and never is anything to difficult. Without them the service would really suffer there isn't enough words to say thank you!

Nomination 2: Karen and Karen work very closely to supervise and support the physiotherapy reception team. They have an open door policy believing that everyone counts and respecting their colleagues views and opinions.

 

I would like to nominate Annie, who is redeployed currently at Jubilee House, for an award in recognition of her hard work, resilience and flexibility. Annie normally works as a speech and language therapist working Monday to Friday and normal working hours. Yet she is now working, shifts and weekends, as health care support worker on Jubilee House doing tasks well outside her normal skill set and role. She has fully embraced the Trusts HEART values and the ‘can do’ attitude of so many NHS workers during this pandemic and is doing a fantastic job to not only support the patients but also the team she has been redeployed to work with. Whilst many staff have been redeployed, during this pandemic, Annie is doing a very different role for the benefit of the service and patients and I feel she deserves recognition.

 

An exceptional leader and educator who has distinguished himself with a tireless work ethic, immense expertise, as well as a great empathy and understanding. Ian is a true credit to not just Solent, but the NHS as an institution. He is honest and candid; makes sure that everyone counts with an inclusive, kind demeanour and compassion to everyone; will always take accountability and ownership during difficult situations to ensure the best for the team here at Spinnaker; is integral to empowering others to reach their potential; is always respectful and professional; and is willing to go to whatever lengths are necessary for the team, even at cost to himself. He is the kind of leader I would like to be one day.

This has been challenging time as I have been shielding. Sarah has supported me during this time not only work related but my wellbeing. She has been supportive, encouraging and a great role model and she is now supporting my Deputy Practice Manager through her development until I can return to work. All the Practice Managers are supporting me but Sarah has taken on the role as my buddy/mentor. I feel so isolated working from home but am so grateful that she is always there to call and talk things over.

Charlotte is doing an amazing job of leading the Peoples Services HR Transactional Team. I have recently been really impressed with her professionalism, communication, teamwork and leadership skills, and actually since the start of covid last March. HR is a really fast-paced environment, and Charlotte has clearly and calmly demonstrated on many occasions, that she is always ready and very willing for many daily issues and challenges (whether from internal colleagues or new starters). Good on you Charlotte !

Lucy is so kind to my elderly father, she recognised that my father was very unwell & arranged for him be be admitted to qa hospital, nothing is to much trouble for her, such a lovely staff member.

 

 

Maria normally works as a physiotherapy associate practitioner with the community neuro service. Yet she is now working as health care support worker on Jubilee House, doing tasks well outside her normal skill set and role. She has fully embraced the Trusts HEART values and the ‘can do’ attitude of so many NHS workers during this pandemic and is doing a fantastic job to not only support the patients but also the team she has been redeployed to work with. Whilst many staff have been redeployed, during this pandemic, Maria is doing a very different role for the benefit of the service and patients and I feel she deserves recognition for this work.

I would like to nominate Jade, who is redeployed currently at Jubilee House, for a Solent Award in recognition of her hard work, resilience and flexibility. Jade normally works as a speech and language therapist working Monday to Friday and normal working hours. Yet she is now working, shifts and weekends, as health care support worker on Jubilee House doing tasks well outside her normal skill set and role. She has fully embraced the Trusts HEART values and the ‘can do’ attitude of so many NHS workers during this pandemic and is doing a fantastic job to not only support the patients but also the team she has been redeployed to work with. Whilst many staff have been redeployed, during this pandemic, Jade is doing a very different role for the benefit of the service and patients and I feel she deserves recognition.

 

 

Ali is an exceptional team player as part of the Solent Bank team, she goes above and beyond to ensure that all the wards have their vacant shifts covered with bank or agency staff she has been an excellent support to the clinical teams. This often means working out of her normal hours in the evening and at weekends.

 

 

Jake has only recently joined the Inpatient Teams formally however over the past year has been redeployed for both Wave 1 and as required at the start of Wave 2 to provide invaluable support to both the Inpatient Therapies Team and the Nursing Team. Jake treats each person he interacts with with the highest level of respect, willing to be of help however he can. As a consequence he has needed to be extremely flexible at times to help us maintain safety and quality care. Jake has a very natural manner with all patients, one of compassion, and proactively works with individuals to help them achieve their goals and building on his previous knowledge and experiences. Jake has a can do attitude, seeing only opportunity in what ever activity he is undertaking, and has been of great help getting hands on when we have been preparing space for increased bed capacity- making himself available. This has meant in the couple of years which Jake has been working within Solent he has grown in confidence and approach by responding positively to feedback- all credit to you Jake, What adds to it all is his cheery and positive attitude really making him a colleague with whom we all want to work with. Its a privilege to nominate Jake for this award to acknowledge all he does as a part of his team, the unit and Solent as a whole. Well done Jake.

 

 

Chris normally works as an OT assistant with the community neuro service. Yet she is now working as health care support worker on Jubilee House, doing tasks well outside her normal skill set and role. She has fully embraced the Trusts HEART values and the ‘can do’ attitude of so many NHS workers during this pandemic and is doing a fantastic job to not only support the patients but also the team she has been redeployed to work with. Whilst many staff have been redeployed, during this pandemic, Chris is doing a very different role for the benefit of the service and patients and I feel she deserves recognition for this.

 

 

Nicola always gives excellent care with a smile.

 

nomination received from a patient or service user

Throughout the pandemic Debbie has demonstrated excellent infection control measures in the staff restaurant at St Mary's. She has had the courage to challenge people to use hand gel, socially distance and follow PPE guidance at all times. Her cleaning standards have been faultless and she truly sets an excellent example to us all. This is all whilst managing her own anxieties around the current situation. I have no doubt that her actions have helped keep people safe and feel she needs to be recognised for her work.

Debbie has welcomed me into the team back in August 2020 as a fellow HCA she has guided me and taught me the ways of the Community independence team during a very difficult time (COVID 19). She is a great role model with great knowledge and values the community based work. Her compassion towards patients and staff is amazing always there to help and support when needed a true role model thank you Debbie.

 

In what can be described as a challenging year in the face of the pandemic Pippa has been leading the response by the Spinnaker Ward from the front. Whether responding to changes in the ask of the wider Portsmouth system or simply getting on with business as usual Pippa has always kept her team (substantive and redeployees) and their wellbeing at the heart of her decision making and action. Pippa is a strong advocate acknowledging how everyone counts, even when this may be at odds with different perspectives. Pippa is honest and open with her team identifying that together they faced great uncertainty with significant pressures, whilst demonstrating a high level of respect towards everyone. When posed with a challenge Pippa reflects, seeks opinion and constructs positive clear steps of how to take action forwards, delivering results. Through this approach Spinnaker have, as a strong team, been able to open up increased bed capacity, manage a different cohort of patients, providing them all with the high level of quality care that Solent aspires to provide. Pippa has also played a pivotal part in providing suitable challenge to guide the most appropriate considerations are given to patients when the planning their onward journeys within the local health and social care system, and not solely within Spinnaker. Its a privilege to and nominate her for this award to acknowledge Pippa for her dedication to her team and their patients. Well done Pippa and well done Spinnaker.

Amy has been instrumental in the installation of data logger use for vaccine temperature monitoring across the trust. She has not only done this effectively, saving the trust and the NHS considerable sums of money, but she has done so in a supportive, kind and friendly manner. No question is too many or too silly. She is helpful any time of the day and always available to support either online, or in person, throughout Hampshire. Amy has brought together colleagues across the trust to learn together through training, which is relevant and vital to us all. It is lovely to see different services meeting each other and working/learning together. All the team in Andover & Eastleigh have been incredibly grateful for her help and she is now a integral member of our team and a much valued colleague to many. Thank you Amy.

 

Nomination 2: Amy has been such a great support to our team during the early weeks of running the vaccine centre. She has taken time to offer the training and reassurance that we have needed. She is patient and never makes us feel rushed or an inconvenience. Amy has a sound knowledge and is able to explain clearly and concisely how to resolve problems.

 

Nomination 3: Always goes above and beyond. Responds quickly to requests. Has come in on her day off from Portsmouth to Oakley Rd Vaccine centre in Southampton to help with fridge problems which meant valuable vaccines could be saved and given to the public queuing waiting for their vaccination.

Helen leads Vaccine Team shifts at Oakley Road, obviously a very new thing. Each shift she has a different group of people to lead, all from different backgrounds, with different skill sets. Organising the team is a constantly changing challenge. Helen takes all this in her stride, and makes each individual on the team feel valued and supported. She is a calm and approachable person whose outstanding leadership has made Oakley Road a really efficient Vaccine Clinic and a wonderful place to work, both of which mean we can provide the very best service to those coming to be vaccinated. Above all she thanks everyone for their efforts in a way that you know that she means it!

 

 

Helen manages some of the busiest fast-paced teams within Corporate Services and equally supportive of all of them and since the start of covid last year, has meant many additional challenges for her. She quickly replies to emails when asked for advice or support, which taking into account all the emails she must receive each day, not just from her own teams, but also other service managers and VIPs, means a great deal to us. Despite being so busy, Helen always seems to remain as cool as a cucumber, professional and has a really great sense of humour - she also loves to hear our funny stories in return, and which is definitely helping us all to get through working 7 days a week right now. Thanks so much Helen.

Caroline has been an absolutely amazing leader, keeping us all safe and motivated during these difficult times. She genuinely cares about her staff, patients and the service. She is dedicated and committed, sacrificing her own personal time to help everyone. She is doing a fantastic job leading us all through a period of uncertainty. We feel she deserves recognition for all her hard work! Thank you Caroline :)

 

Nomination 2: Caroline is an amazingly cheerful positive manager who never fails to praise her team. It can't be any easy time for managers at the moment so, we want to show our appreciation for her confident encouraging leadership.

Nomination 3: she really deserves this as she has been working tirelessly to keep us all safe, giving up a lot of her personal time for everyone.

Karen is wonderfully supportive and always has time to check in on you at the start and end of each day, despite her own heavily increased workload due to currently being seconded to the vaccination programme. It really means a lot when we are all so busy, just to take a little bit of time to be kind to our colleagues, especially when the majority of us are all remote working.

 

 

Due to a recent collaboration with The People Services Transactional Team in respect of the vaccination hub recruitment, I just wanted to highlight what an amazing job the team are doing. As fast as new starters are being interviewed/recruited, the team have been doing a sterling job of sending out offers/processing applications quickly and efficiently (and not forgetting the non-vaccine substantive recruitment they are also processing simultaneously). Lines of communication have been great despite everyone being so busy and working 7 days per week, and still with a sprinkling of good humour, which is certainly needed right now!

The booking Team have achieved the almost impossible - they have managed over 20,000 requests for vaccinations from Health and Social Care staff across Hampshire and the Isle of Wight and booked them in for first and second vaccinations,. They have navigated this unchartered territory without the use of a national booking system using the most basic functionality which was developed for hairdressers and small businesses in Microsoft Bookings. We had only ever used this system for booking flu clinics and only had 6 months experience. They have been pivotal in making sure Oakley Road Vaccination Hub has been a success, ensuring that the workforce across the county was able to access appointments, and supported the Hub to ensure no vaccine has been wasted. Helen Gillingham has led this team which comprises of herself and a very small team of Band 3 Admin Assistants, most of whom new to the Trust and all of them facing this new challenge together. All of them have gone over and above expectations, they have worked as a team, worked hard (and long into the night to ensure bookings are made), used initiative and found innovative solutions to problems along the way. They have treated people with kindness even when met with challenges, understanding how people are anxious and desperate for vaccinations.. The team have also been supported by colleagues from other Directorates - those seconded in during redeployment, those drafted in to call people at short notice and those supporting staff with very specific vaccination requirements As their Manager I am immensely proud in their achievements and recognise the difference they have made to thousands of staff and ultimately hundreds of thousands of people we care for in our community

Nomination 2: Recognising the 'behind the scenes' teams is very important to me. The booking team have worked tirelessly to deliver vaccination bookings to Solent colleagues and external clients alike. They work over and beyond their daily hours and deal with sometimes, very difficult queries and challenging demands. I feel the team have had an enormous task of delivering the programme and filling the vaccination slots required. Always under pressure but are always helpful and respectful of others in trying to ensure that every enquiry they receive, is responded too in a timely manner. Huge well done team.

 

Nomination 3: The team had done a fantastic job in providing information, appointments and clarity regarding the vaccine.

 

Excellent care offered by all podiatrists

 

Nomination received from  A patient or service user

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