Community and mental health services for Solent NHS

We are committed to giving  great care to our service users and patients. Our people do exceptional things, this is your opportunity to nominate and vote for those who really make a difference.  You can nominate either a whole team, an individual person in the colleague category or an outstanding manager. You can then vote for the winner by clicking on the images below the nomination form.

Nomination form

To assist you in making a nomination please consider writing about the following points.

Does the individual or team:

  • demonstrate and role model our HEART values and culture
  • demonstrate innovation that is keeping more people safe and well at home, or improving the patient journey and experience
  • use their work to deliver improvements in safety and quality
  • clearly use the experience of communities and patients to inform their work , improve safety and quality or to change care
  • demonstrate collaboration with partners to lead influence and shape the delivery of care across the local health and care system

* Mandatory fields

The 'Name of individual or team nominated' field is required
The 'Service Line of nominee' field is required
The 'Location of nominee' field is required

Please explain clearly how this nomination links to the Solent values.

The 'Reason for nominee' field is required
The 'Category' field is required. Please select an option
The 'Your name' field is required
Please enter a valid Email address
A Solent colleague A patient or service user The 'Are you' field is required
Thank you for your nomination. You have the opportunity to vote for a winner from each of the categories below. Each month, the nominee with the most votes in each category will be the winner.

Vote for your winner below

Kelley has been a massive support to our team and others within the service and is also doing work within St Mary's Hospital Portsmouth for another team. She goes out of her way to help myself and colleagues with any problem whether big or small and deserves recognition for her work ethics and is always available to lend an ear if you ever have a problem.

Nomination 2: Kelley has throughout this situation lately been so supportive and welcoming to any new ideas going forward. She has been at work everyday. Taken daily meetings for all teams and really supported us through these tough times.
Thank you Kelley

Nomination 3: I would like to nominate Kelley, She is very supportive as a manager, Since the Covid-19 Kelley has been in the office every day always keeping us up to date with shifts and up to date information. I inspire to be like Kelley as she is so hardworking and there day or night if we need anything. Will always help and accommodate all staff members the best she can.

Nomination 4: During lockdown Kelley has been amazing. She has helped in any way she can. She has always been contactable and happy to help despite being at other locations and working long days and weekends. Thank you Kelley for all your hard work and support, you are very much appreciated :)

 

 

Shirley was first to step forward during the covid 19 pandemic for re-deployment , she has had her own training & development put on hold due to the covid pandemic and has just taken this in her stride, She remains one of the most dedicated, hard working & happiest members of staff I have ever worked with. Her smile shines through, whatever is happening & she is always the first to get stuck in wherever & whenever is needed. Due to covid she has stayed away from home when on shift (as she lives over 30 miles from Southampton ) this has meant not seeing her daughter for days at a time, but this has not dampened her resolve to help out during this crisis. I am very proud to have her in our team.

Nomination 2: I have nominated Shirley for a Solent Award because of her dedication during the covid pandemic. Her endless optimistic outlook and general attitude to work has been inspirational. She has had to postpone her sexual health training and had to work away from home, meaning that she had to be away from her family for days at a time, but she has never complained at any point. I hope that her sacrifice and dedication can be recognised somehow .

Nomination 3:Shirley was redeployed to the COVID ward, she has shown such HEART in her work and attitude. Shirley has remained positive despite working away from her family and team. Shirley is compassionate, hard working and a fantastic team player. She has done herself and her Sexual Health family proud.

Nomination 4: For her care & dedication & support within the current situation.

Nomination 5: Shirley, is a truly amazing nurse. Always smiling and up beat, has a lovely rapore with patients and staff. Incredibly hard working and a pleasure to work with. 

 

A special mention to Nicky Pawley who has really supported our clinicians with getting the right PPE for their clinical work, to keep them and families safe from coronavirus.

Dr Osman is the most respectful and inclusive person I think I have worked with. He always has time to explain the medical decisions, he is professional, consistent, provides support and encouragement. He is the voice of reason. He is an excellent role model. He has time for everyone . He makes our workplace a joy when he is working.

I am new to the trust and would like to nominate Joanne Stanton as an excellent ambassador for community nursing and a fantastic representative for the trust. I have had the privilege of shadowing individuals throughout my induction and can happily say that all members of the team have been fantastic, however Jo has stood out in respects to her aptitude within her role and patient centred focus in providing high standards of care and best practice. I was astounded to realise that Jo is relatively new to the nursing profession as she displays confidence and initiative within all areas of her charge. Such a great example of a professional, safe and competent practitioner. Well done and thank you for welcoming me to the team.

I would like to nominate Teresa form coming to the RSH inpatients during the covid crisis to support the team. She has been an excellent support and very much appreciated.

Amy has written a wonderful booklet for out vulnerable patients who are at home and socially isolated in the Corona crisis.

 

Nomination 2: Going above and beyond in her role as an OT during this recent crisis. Helping patients and staff alike

 

At these unusual times people are very stressed at work, and Solent arranged for Pizza to be delivered to the clinics but none came up to the north, Michela arranged for delivery of pizza to all 3 of the north clinics, this cheered us up , and made us feel cherished it certainly boosted the moral of the teams

Lauren Findlay has really supported our clinicians with getting the right PPE for their clinical work, to keep them and families safe from coronavirus.

A special mention to Fungayi Zinyemba  who has really supported our clinicians with getting the right PPE for their clinical work, to keep them and families safe from coronavirus.

During the resent covid period Kallan went above and beyond to ensure that the team at falcon were all set up remotely/ that our laptops work and we knew how to use them. When we couldn't get through to IT and were on hold for an hour we could rely on him being able to help with no fuss Things would have been really hard for many in the team had he not been so available to help at a very stressful time when we were being told to work form home.

Nomination 2:  I would like to nominate Kallan because no matter what the situation is, if Kallan is around he is always happy to help and support anyone with an IT issue.
He has gone above and beyond what an employee should do and with the current COVID-19 he has always been there to help. Putting himself in many different work places and within contact of many different people. The heart of the office is with Kallan and he always works with a happy smile on his face and will always ask if there is anything else we need. He is a credit to the IT department.

Nomination 3: Kallun is patience and explains clearly IT Issue and his proposed solution. He is also very cheerful , and willing to jump in and assist if he is just passing through the office if you ask him.

Nomination 4:  Kallan helped where IT Helpdesk were unable to on the same day of asking. He is always happy to help with his expertise.

At these unusual times people are very stressed at work, and Solent arranged for Pizza to be delivered to the clinics but none came up to the north, Michela arranged for delivery of pizza to all 3 of the north clinics, this cheered us up , and made us feel cherished it certainly boosted the moral of the teams.

As Karen is unable to attend clinics, she has taken on all clinical admin and as taken on board everything she has been asked to do. Without being asked, when a team member was ill, Karen let the doctors at another base know that she was there to help them. Karen did not even tell me she had done this. She has embraced all change and has worked quickly and methodically and without being asked has also taken on jobs in the office in order to help the admin team. Karen is a team player and also enjoys training her colleagues and looking after them. Karen has also written the team SOPS which have helped us all in keeping the investigation waiting lists running smoothly.

 

Shella is the embodiment of the HEART values as an extremely helpful, hard working and accommodating staff member . She is respectful and kind to all service users who she visits during her working day as a community HCSW. Shella consistently delivers care of a high quality and with great care and compassion. Shella is a great advocate to our patients and her 'can do 'attitude is something to be admired. She is honest, reliable and committed to the team.She provides help and support to all team members and is an excellent role model within our team. She has been shown resilience and spirit during the recent and on going health crisis and continues to support her patients and team. Shella has demonstrated great care and compassion this week , going above and beyond to make a difference to the patients within our care. If one of my family needed community nursing I would truly be so happy if Shella arrived at the front door. 

I would like to nominate Nicola as she demonstrated fantastic leadership skills during the first 2 weeks of the COVID crisis. Nicola went above and beyond to access all the PPE needed and reassuring staff.

A special mention to Emma Shipp who has really supported our clinicians with getting the right PPE for their clinical work, to keep them and families safe from coronavirus.

Nomination 2: Emma is a very dedicated and hard working member of the CCN team. She is very caring and thoughtful in her approach. Emma always helps me when I am at work getting CCCT stock ready - which is such a great help. I would love Emma to win an award as I don't think that she has won one before and this would give her such a boost - she would be thrilled and it would show her how much she means to the Children's Community Service.

 

Nomination 3: Emma always goes above and beyond her job role and is very helpful and considerate to both colleagues and patients in her role.

Catherine is an unsung hero. As part of the CAS team, Catherine not only works hard but seamlessly with other teams. Her knowledge base is immense and she is so supportive of her colleagues. With the pandemic, the service was closed and Catherine has been redeployed to Occupational Health. She has taken this all in her stride. Catherine is a credit to both the nursing profession and Solent.

Michael Rice, has really supported our clinicians with getting the right PPE for their clinical work, to keep them and families safe from coronavirus.

Shirley has worked extremely hard during this time and is extremely reliable. Shirley has worked at her base from the start ensuring that clinicians have everything they need for telephone and video clinics. Shirley was happy to attend the very first clinics we started working in, wearing PPE and made sure that patients felt as comfortable as possible in clinic. She has also attended clinics earlier than normal so as to make sure that only the most appropriate toys for patients were out and were easily cleaned afterwards. She communicates with the team and myself all the time and we are all up to date with whatever Shirley is doing. Shirley has also taken on board tasks for the other bases and has written SOPS for us all as we tried out ICE on S1 so that we can all help the doctors with investigation results.

Zoe always works tirelessly and consistently goes above and beyond what is expected of her; she has been a constant presence throughout the Covid 19 Outbreak, often leaving work late during some of the busiest times and often working alone. Zoe has kept an amazing admin support flowing during these difficult times. which has helped clinical staff to concentrate on providing patient care. Zoe is warm and caring towards patients, visitors and staff and will always go out of her way to help. Please vote for Zoe to give her the recognition she deserves.

Nomination 2: Zoe is amazing with patient and staff. She has a lovely personality and sense of humour and is very welcoming and when coming into a mental health unit is so valuable. She so deserves this vote

Nomination 3: Zoe is always happy to help and a joy to work with, Zoe is very dedicated colleague and has worked tirelessly to endeavour Consultants, clinicians, nurses always have the correct paperwork to do the job. A credit to Solent.

Nomination 4: Zoe is the backbone of the Limes, she is always willing to help with anything you ask her to do. Always smiling and cheers up the patients at any time

This nomination links to 'Teamwork' Sarah has worked really hard and been exceedingly helpful in these unprecedented times. When I have worked at the RSH she has always explained any changes that she has been aware of since the last time I was there, which has helped to make things run smoothly . I have appreciated her help within the wonderful Special Care Dental Team.

Emma Shipp has gone the extra mile coordinating all our equipment (including PPE) keeping on top of deliveries. She has even cheerfully made some lovey crochet NHS themed items, including a rainbow and a teddy bear wearing PPE. Her positive attitude brightens the team when they are out delivering essential healthcare. I have attached  photos of her creations!

This nomination links to 'Teamwork' Sarah has worked really hard and been exceedingly helpful in these unprecedented times. When I have worked at the RSH she has always explained any changes that she has been aware of since the last time I was there, which has helped to make things run smoothly . I have appreciated her help within the wonderful Special Care Dental Team.

Natalie has demonstrated great peer support throughout the last year. She has been supporting other colleagues through their development, to great success, and she consistently looks at new opportunities and innovative ways to reach higher at risk people in the community. Natalie suggested a heath and wellbeing event to support communities from a black and ethnic minorities, in recognition that there are differences in health needs and sociological needs. This idea brought together services in Solent and from external agencies, in a joint approach event that demonstrated real partnership working in practice and achieved measurable outputs. During this time, Natalie did not lose sight of the day job, and was able to achieve some of her highest numbers of clients whom she was able to support through 121 education and behaviour change support. I am nominating Natalie for a Solent Award because she has demonstrated strong team working, ownership and support for others .

Michelle always thinks about patients first and is always on hand to help with community clinics swapping her days around in order to be flexible during this pandemic. Michelle is a team player who also goes out of her way to help the team both in clinic and in admin and always strives to do her very best and respects her colleagues and patients. I can totally rely on Michelle to help me support the doctors working in urgent clinics as she is a most valuable member of our team.

During the resent covid period Kallan went above and beyond to ensure that the team at falcon were all set up remotely/ that our laptops work and we knew how to use them.
When we couldn't get through to IT and were on hold for an hour we could rely on him being able to help with no fuss
Things would have been really hard for many in the team had he not been so available to help at a very stressful time when we were being told to work form home

Clare managed to provide excellent person centred care to a patient and her husband who lived in unsuitable conditions. The Patients husband had learning issues and was at times confrontational and resistant to advice given regarding the best care of his wife who had advanced Breast Cancer. Husband had been obstructive at times and safeguarding issues had previously been raised-around basic needs such as poverty and poor living conditions. I had visited in my role as a Palliative Care CNS and had raised concerns about how this couple would manage when the lady became more unwell. Clare took this lady on and supported her and her husband exceptionally well-even buying food and drinks for the lady when she saw it was necessary. Clare managed to get the couple to accept equipment that our Team had tried to put in but failed. Clare got the lady admitted to Hospital for end of life care which was the most appropriate place in this instance. Clare followed this up with the husband who was unable to visit due to COVID 19 and kept him up to date with what was happening. Husband was illiterate so was unable to use the phone and make arrangements with the Hospital after the wife died and Clare also supported with this. I am so impressed with her level of care and compassion and gritty determination to get the best and gain a relationship with a very challenging couple who had previously been reluctant to engage with various HCPs.

Emma has delivered both parts of her role without question or concern during the recent pandemic. In doing this she has found novel ways to get training and development interventions out to staff as quickly as possible ensuring that there are the right tools and opportunities for staff to be able to do their job safely and well in trying circumstances. She has motivated her team and looked after their wellbeing during this difficult time, supporting them to deliver new, faster, virtual learning to benefit staff and services. She has been marvellous!

This has been a really hard time for the whole country. I feel that the managers have been amazing and coped so well under this pressure. I have been listened to and sympathised with for my personal situation during this time which my manager Jules has took into consideration and it has enabled me to work from home and keep my husband safe. she's doing an amazing job to keep this all flowing and I appreciate that.

Charmian has worked incredibly hard alongside the team to set up the new ward at the AHC. She has supported a team of staff comprised of staff form many different services during the covid crisis. Thank you for all your hard work. 

Linda has always been an excellent manager but has really gone above and beyond during the Covid crisis. Not only has she worked tirelessly to keep her admin teams safe she has also made sure that we look after our mental health and wellbeing during this difficult time. With so many staff working from home she has also taken on a number of other roles to ensure the smooth running of the units. I don’t know what we would have done without her.

Nomination 2: Linda goes " above and beyond " in her role at the Orchards. The Service Users are always the top priority in everything she does. She is also one of the most caring and supportive Managers I have ever had.

Nomination 3: Linda works hard to make sure everyone has a happy experience at the Orchards. She is a beautiful person who never says 'cant'

Georgina embodies the Solent Heart Values in all areas of her role as 0 -19 Integrated Locality Manager;

Honesty - Georgina demonstrates openness and honesty and actively encourages team members to do the same. Everyone Counts - I have witnessed on numerous occasions Georgina's ability to be extremely supportive and inclusive. It is so important that everyone's views are heard and this is actively encouraged.

Accountable- Georgina demonstrates high standards of leadership and supports her teams by really valuing their work. Teams function well when there are explanations and a clear rationale behind what is being asked of them. Georgina always ensures that views are heard and that staff feel safe in the delivery of care.

Respectful - Georgina's approach, even during difficult conversations, is always kind and supportive. Georgina listens to what people say and respects peoples privacy and dignity.

Teamwork - The COVID-19 outbreak has been extremely stressful, however Georgina has ensured that communication channels are open and concerns addressed. A specific example of this is regarding the use of PPE. Staff had highlighted concerns, therefore a Zoom call was arranged with Infection Control to address these. Feedback following that meeting was really positive and staff felt that they had been heard.

 

The cleaning team, Char , Pat Lara et al are the most amazing team that work hard to keep us safe during these difficult times. Our clinicians have reported feeling so much safer coming to work with this amazing team cleaning every handle and light switch in rotation all day. They're also so pleasant to have around. A team that lives and breathes Solent values

 

 

The Heads of Quality and Professions as a team, have been magnificent in supporting the work of services. The have, especially in March and April 2020, provided support to new staff bought in with little or no healthcare experience and helped prepare them for work expediently and safely while we cope with this pandemic and the new scenarios this brings. They have provided advice and guidance to the POD team in terms of workforce planning, learning and development and deployment of temporary staff. They have been supportive and encouraging to others.

 

 

The whole of Portsmouth Central Locality community nursing is the embodiment of the HEART values and has a shown resilience and spirit during the recent and on going health crisis. The whole team has been absolutely amazing !! I have been blown away by the commitment to maintaining the highest standards of care delivery and by the support everyone has been able to give each other during such difficult times. Such a highly skilled , inspiring, compassionate team that it is a privilege to work in. Thanks again for all you hard work and for your care and commitment to our patients. 

Nomination 2: Patients are their first priority within this team. They always work and support each other during good and not so good times. Team members are all honest and respectful to each other and especially to the patients they come in contact with. The higher bands are always available to provide information and always support all team members giving advice and reassurance. They always provide the safest practice for the team and for the patients.

The ECT team are AMAZING! There are always a few patients who spend the time together while waiting for their individual treatment. Its the overall the team- who represent to the patients that they all have acceptance and totall security in the department. Its also always felt how much they genuinely care. I have had mental health issuies for many years. It became a query then i did start on a treatment plan..... I have been a patient at the department for a long time now. I find it hard thinking about how i really became so tearfull and generally in a bad state at the nightmares pictures. Its one of the best things ive ever done!!!! I would like to have the brilliant experience put towards others!!

Integrated Community Children’s Nursing Team under the leadership of Mel Ellard, Nicky Packham and Pauline Taylor for stepping up to the plate and increasing the offer to children and families to help keep children safe at this time, to keep as many as possible at home and to ensure that those who do need to go to hospital go.

The Central HV team have been absolutely awesome - they have embraced new ways of working differently and with all the challenges that COVID-19 has brought to our service, they have been professional and enthusiastic. They are such a supportive and nurturing team and really look after each other. As a service we have introduced daily huddles to ensure information is cascaded and to address any concerns as they arise. The huddle is only 30 minutes, but what they get out of that short time is invaluable. Staff members who are shielding and have limited face to face contact with anyone, have valued this daily check in. Like everyone, they are working incredibly hard and remain passionate about delivering high quality care to children and families. I consider myself so fortunate to work alongside them.

Having been redeployed in the urgent response service due to covid-19, I have struggled to get to grips with being both new to the trust and working in a new environment. The team here have helped me adjust to the new working environment and have been welcoming and supportive to me and other staff that have been redeployed. As a team they were gearing up to have an increase in referrals to visit patients with covid-19 symptoms and were ensuring that we all were kept up to date with policies and that they were there to help everyone understood the new ways of working during these times. It is clear that there is good leadership in the service from management and the staff members. The team also has good morale and rapport between staff members making it a good working environment through this difficult time. 

I truly believe the team deserve credit for the positive way they have embraced changes to our service and ward structure. They have remained patient, calm and supportive throughout. It has been an unsettling time with staff working across different sites and teams having to amalgamate and learn how to work alongside new colleagues. The team have strived to maintain good communication and uphold high standards of quality care and the positive feedback from the patients demonstrates how well they have done. I'm very proud to work alongside them.

The Team has taken an extra mile working hard especially with the COVID pandemic. We work with elderly patients with mental health problems, and most of them have dementia. Working with such group of patients can be challenging but it is well rewarding. Some of our patients were COVID + and as hard and difficult it was to isolate them, the Team worked very hard to keep everyone safe. They do deserve to be recognised for their hard work.

Since the Pandemic the recovery teams have shown that despite this our service users come first. Supporting with food shopping, helping clean flats, collecting medication and delivering it. The well-being service are now doing everything as home visits. They are going to every patient to ensure that they remain well. Everyone is supportive of each other and going above and beyond every day for the service users and their colleagues. I am proud to work for the Team and the NHS.

#HeartOfSolent

heart values