Susan is an exceptional team player. She has been flexible in fitting in with the needs of the service and patients, particularly during this pandemic, and has embraced the many changes to her role without fuss. She is always putting patients first and is a great advocate for our patients, fighting their corner. She shows commitment in ensuring our patients are safe and is prompt in raising any concerns, including safeguarding concerns. She works collaboratively with the wider MDT and other services to ensure our patients get the best care. Thank you Susan for being an exceptional team player and for the amazing care you give to our patients.
Throughout the time I have been working in the Portsmouth MH supported living pathway, Hannah has collaborated with us to deliver outstanding support to clients in the community, always being available, responsive and going the extra mile.
A patient or service user
Jessica delivers the DART training in a lively and engaging way, drawing on her considerable clinical knowledge and experience. She managed the training environment well to keep us all COVID safe, whilst allowing for practical elements of the training. Jessica encouraged us to protect ourselves whilst thinking of the best interests of our patients at all times. Her thoughtful presentation has helped us to be aware of the importance of early diagnosis for SEPSIS. I was really impressed that Jessica could deliver this vital three and half hour training session, with a mask on, which meant she had to project her voice all the time. She was very personable and made the DART training interesting and easy to follow. I feel more confident having attended her training session.
Katie has worked really hard to ensure the safeguarding of a patient. Working additional hours to complete relevant paperwork and attend important meetings. Katie is a great nurse with amazing caring qualities.
Kelly always goes above and beyond with her work as an administrator for apprenticeships. Over the last year the apprenticeship programme has expanded and Kelly work load has increased but she always strives to provide a great service and improve the service constantly. Kelly is always cheerful and happy to learn new ways to improve the apprenticeship administration. Kelly shows great commitment to the job and apprenticeships always promoting them in her day to day tasks. Kelly is a great asset to the team and thoroughly deserves to be recognised for all her hard work and commitment.
Emma has worked tirelessly within face to face patient care prior to and during the COVID outbreak . What I have admired is how focused she is on ensuring the welfare of her colleagues and going the extra mile during her day. She lifts people, she checks on them, she cares and I have found her so important in maintaining my morale during this challenging time. She's always flexible, willing to help out and keep an eye on things ensuring she is responsive to service needs. I feel it is important to show her how valued she is and to recognise it as she doesn't like a fuss or expect praise.
Jo has used her extensive knowledge of travel health to diagnose a case of Schistosomiasis, without her experience in travel health the patient would have gone un-diagnosed. The patient was sent to a specialist centre for conformation & treatment all of which would not have happened without Jo's knowledge.
Chrissie has promoted clinical apprenticeships across the Trust. She has worked tirelessly to promote apprenticeships for the last three years. This month she has particularly worked hard with some of our Portsmouth services looking at staff development with managers and then providing staff with Career conversations to help staff and managers achieve their development goals. Chrissie provides a high quality pastoral care to our current clinical apprentices helping them to achieve their apprenticeships through these unpresented times. Chrissie is great asset to our team, constantly working hard without much recognition for the great work she is doing keeping our apprentices on target, on programme and feeling that they are being supported throughout their apprenticeship.
Jackie has led her team through the initial impact of COVID - and coped and adopted, even when her team was re-deployed - and continues to drive the team forward to improve patient care and outcomes. She uses honesty to drive true assessment of everything they do, bringing many people , who can offer insight and improvements to the service, to input into team discussions. She continually reaches out to primary care, in order to build resilience into her service - always to improve patient care and improve integrated care. To make things the best that they can be. Always mindful and respectful of the fact the patient is why they do things - their care and their safety is paramount.
From a service user