Nicky is so friendly and caring to both our patients but also staff. She always has a smile to great us (which we can see around her mask). She always finds time get to know the team so can spot quickly if they are having a wobble and she will then support them. She is supportive and helps to develop the team. Nicky never makes anyone feel stupid, but encourages reflection and learning when talking through patient cases to enhance our development. Nicky goes out of her way to grow our team and praise them. Nicky is a wonderful advocate for patients, she thinks outside the box to personalise their care and seeks support from specialist teams. This ensures that our patients are getting great care.
Holly has been a great asset to our service. Its been a pleasure working alongside her. She always goes above and beyond helping her team and the patients. She really does makes a difference to the service with all that she does. I feel Holly deserves recognition.
Since joining the team just over a year ago, Richard has introduced a large number of technological innovations which has greatly improved the digital presence of our Sexual Health promotional activities. The new introductions of software and applications has allowed Richard to make highly engaging and professional content which is used to communicate important sexual health messages. The content is designed in a way to reach those who we need to target in order to improve sexual health outcomes, and promote our service as confidential and non-judgemental with a professional level of care. Richard has worked very closely with the wider sexual health team in order to introduce digital content creation, and to promote their use in order to deliver exceptional messaging to everyone. Throughout COVID-19 Richard has supported our responsive messaging to ensure that everyone knows our service is still available to help them if they need. His approaches have been very flexible, and has provided rich and valuable input to content creation.
Danni has worked extremely hard to provide a second to none service for patients with heart failure during the COVID-19 pandemic. Despite contracting the virus herself she has remained dedicated to providing excellent care and continues to do so.
Emily has always demonstrated a very calm and professional manner when working with members of our team and with children, young people and families we support. She has been a great source of support for the team - nothing is too much trouble and she is very prompt and clear with her responses/actions. She has shown great communication and clinical skills when working with the CYPF to carry one off or a programme of interventions.
Nomination 2: Emily is so helpful and efficient at her job. She goes the extra mile for us therapists as well as for the famailies we work with. She is always so positive and nothing is ever too much for her.
Always been there for us, supporting staff on a daily basis during the pandemic, always on the end of the phone. will always listen and puts her staffs safety first. Lindy has worked tirelessly to get the clinics back open to the new normal.
I would like to nominate Teresa for her outstanding support for her team during challenging times. Due to a staff member reducing their hours and struggling to maintain the usual very high standard expected in the North Hants OT therapy team, Teresa has gone above and beyond to support her, including helping colleagues out with work no matter how stretched she already is. Teresa on a daily basis is able to demonstrate team work, everyone counts, accountability and respect. If it wasn't for Teresa during this time the therapist would have been unable to cope recently. As the OT team lead Teresa constantly puts colleagues and her families on her caseload first. Due to staff shortages Teresa has continued working throughout lockdown without any time off for many months. Her extremely hard work and remarkable team work skills must not go unnoticed.
Katie is the most amazing lady. She is valuable to SOLENT NHS. She is a good communicator by setting up WhatsApp group and Newsletter to keep everyone involved and informed. She logistically helps with the running of the clinics and helps with staffing the whole of the staff at ACFH. She helps with Health and Safety of storage and liasise with the link nurses to create a better working environment for staff and patient.
Nomination 2: Katie is an excellent leader. She organisers the various teams within Aldershot Centre for Health. She communicates well within our team by setting up a whatsapp group and created a newsletter to keep everyone involved and informed. She is brilliant with IT issues that would normally take away time from being in clinic. She creates a good rapport with other teams with Solent NHS. She has a positive attitude towards any task she is given.
Nomination 3: Katie is totally dedicated in her position and gives 110% commitment in all that she does. She leads the team well and is always there to support and advise. Throughout Covid19, and continues to be, she has been positive and upbeat. She is a pleasure to work along side and deserves recognition for all her hard work
Nomination 4: Katie is always cheerful and happy to help with any issue, has completely reorganised our clinic and sorted out our IT problems. She works incredibly hard and goes above and beyond to help us out. We are so lucky to have her as part of our team. She is a committed hard working and employee and the trust need to ensure they value her!
Nomination 5: Katie always goes above and beyond and is a brilliant problem solver. As a manager she is supportive, caring and willing to share her knowledge. Katie encourages the team to undertake training and she never expects us to do something she can't. She is professional, positive and a pleasure to work with.
Nomination 6: Katie is a fantastic manager, she always has time to listen to anything you have on your mind, and will always go above and beyond to sort out any issues for you. I feel as though she always has her teams best interest at heart and it is a pleasure to work with her.
Nomination 7: Katie is uber efficient. She is so well organised and organises our team. She is a whizz with IT issues. A real ray of sunshine on a dull day. She enhances the patient experience by keeping everything in order.
Nomination 8: Katie has given me a warm welcome to the Solent Trust and helped me become part of an amazing team. She has given helpful advice and always goes above and beyond in her role while still maintaining a calm and happy nature.
Nomination 9: Katie is always going above board to be helpful.
The Educator in Practice Team have been working to support students out on placement throughout COVID-19. They have also provided clinical skills training to re-deployed staff, bank and substantive staff. They are a supportive team who all work together to help each other.
I have been a service user based with the ECT team for a long period of time- for over a year now. I always have sufficient care and attention from the whole team. Their ongoing relationship- not only with myself but includes the whole of the 'treatment users'- respond to needs and are 100% available for any issues. Their constant support makes me feel really stable. Its the ECT TEAM who beat my fears and got me to the mental health stability i am now.
A patient or service user
Leadership - Sam has demonstrated excellent team leadership during the response to Covid-19. The team (Amar Tailor & Rav Tailor) have provided incident data to enable clinical services to monitor incidents during this difficult time. In addition, Sam proposed and oversaw fast changes to enable Trust Covid incidents to be captured, monitored and reviewed. Sam ensured the team made further changes to ensure staff could report incidents easily. She inspired a shared purpose in the team which is to make sure patient and staff safety is the priority. Sam managed to ensure the targets were hit whilst maintaining a compassionate and person-centred leadership style. The team also managed to develop new reporting methods using the Power BI tool, allowing services to access data as and when they need it. All three went over and above, working consistently long days to ensure the Trust had, and continues to have, the information it needs to ensure continued learning in regards to patient and staff safety.